Debt Recovery and Collection Services

Waters & Gate offer a comprehensive debt collection service. We offer consumer and commercial debt recovery based on a no collection, no fee policy. If we don’t secure payment, you pay nothing because we simply don’t believe you should pay for something that isn’t your fault.

We add our fees to the original debt and seek to recover them from your debtors directly.

Every one of our clients benefit from:

Online Client Portal

• Keep track of your debts and our efforts with our easy to use portal. This gives you 24/7 access to our latest notes and comments and there’s full transparency within our collection process so you know what we’re doing in real time.

Payment Options

• We offer a range of different payment options for your customers including;
  • Over the phone by debit or credit card with our collection team.
  • Bank transfer and standing orders.
  • Securely via our website where customers can even set up automatic payment plans, view their outstanding balance and store their card details.
  • Using our 24/7 payment line where customers can even set up automatic payment plans, view their outstanding balance and store their card details.

Bespoke Collection Models

• We believe that every client is different, so every collection strategy needs to be different. Our custom CRM system gives us the flexibility to build a collection model that’s unique to you.

International Debt Recovery

• With language specific collectors and dunning processes, our team can reach across the world.

Beyond Debt Collection

• We offer a range of Legal Services including CCJ’s, Statutory Demands and Enforcement.
• We can review your terms & conditions, dunning letters and collection processes to ensure you benefit from our expertise and maximise the chances of recovering your money.
• Tracing systems to find people who don’t want to be found.
• You can call us any time for advice or a second opinion on any collection matter.

As our client, these added benefits are all included.